Privacy Policy
Digifortune Ltd. operates AutoDoc as a vehicle maintenance, diagnostic, data verification, AI assistance, and blockchain-enabled service. This policy explains how we collect, use, protect, and share information when you use the service.
Welcome to AutoDoc.
AutoDoc is operated by Digifortune Ltd. and combines vehicle maintenance, diagnostic, data verification, AI assistance, and blockchain-enabled features.
This Privacy Policy explains what we collect, how we use it, how it may be shared, and the choices available to you.
Digifortune Ltd.
Place of registration: Cayman Islands
Registered address: George Town in the Island of Grand Cayman
Website: autodoc.network
Name / Department: Leo / Privacy Compliance Team
Position: Chief Privacy Officer (CPO)
Phone: [01080556129]
Email: privacy@autodoc.network
Department: Customer Support and Privacy Team
Phone: [01080556129]
Email: support@autodoc.network
In-app support: Settings → Help & Feedback → Contact Support
Response time: within 10 business days, with a possible extension of up to 10 additional days for complex matters.
Name: Roy / Shanghai ShanHai YunWo Technology Co., Ltd.
Address: Seoul Special City, Gangnam-gu, Teheran-ro 431, Justco Tower S7016
Phone: [01080556129]
Email: leochuang1438@gmail.com
We collect only the minimum information necessary to provide and improve the service.
Name, nickname, account ID, password hash, email address, mobile number, social login identifier, language preference, country, account settings, and user role.
VIN, registration data, plate number, make, model, year, trim, fuel type, mileage, ownership information, OBD data, diagnostic trouble codes, inspection reports, maintenance records, repair records, invoices, quotations, and service reports.
GPS coordinates, IP address, network information, gyroscope data, accelerometer data, device identifiers, browser information, operating system, app version, crash logs, security logs, cookies, and analytics identifiers.
Prompts, questions, messages, uploaded files, AI outputs, feedback, ratings, troubleshooting logs, wallet addresses, public keys, transaction hashes, chain IDs, credential IDs, signature records, blockchain interaction records, customer inquiries, complaints, and support communications.
Vehicle photos, damage photos, repair photos, accident photos, documents, reports, annotations, and information received from repair shops, diagnostic device providers, payment processors, identity verification providers, analytics providers, business partners, and blockchain infrastructure providers.
We use information to provide services, authenticate users, manage accounts, verify vehicles, provide AI diagnostics, facilitate repair services, process transactions, provide support, improve products, ensure security, comply with legal obligations, and prevent fraud.
Location-based services, automated decision-making, and AI model training are subject to the consent and control choices described in the policy and in applicable law.
AutoDoc provides AI outputs for informational use only. Where applicable, users may request human review, an explanation, or refusal of certain automated decisions.
We may use de-identified or pseudonymized information to improve AI systems, subject to opt-out rights where required by law.
Nearby service recommendations, navigation, arrival verification, and localized service information may require location permissions and consent. If refused, the related features may be unavailable while the rest of the service remains accessible.
Depending on the context, we process information based on your consent, the performance of a contract, compliance with legal obligations, legitimate interests, or other lawful bases permitted by applicable law.
We may share information with repair shops, service partners, payment processors, identity verification providers, analytics providers, blockchain infrastructure providers, and other vendors only when there is an appropriate legal basis and only to the extent needed to provide the service.
Because Digifortune operates internationally, your information may be transferred outside your country or region, including to the Cayman Islands and to authorized service providers. We apply safeguards appropriate to the transfer and the nature of the information.
We retain information only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law. When retention ends, we securely delete, anonymize, shred, or irreversibly destroy the data according to the type of record involved.
We maintain administrative, technical, and physical safeguards to protect personal information, including access controls, encryption, logging and monitoring, hardening, internal policies, training, and restricted physical access to data storage facilities.
Subject to applicable law, you may request access, correction, deletion, restriction, portability, withdrawal of consent, human review of significant automated decisions, and other rights described in the policy.
Requests may be submitted by email or through the in-app privacy center. We verify requests and respond within the legal time frame, with extensions where needed.
AutoDoc is not directed to children under 14, and we do not knowingly collect personal information from them. If we learn that a child under 14 has provided information, we will delete it as soon as reasonably possible.
Blockchain records may be public, immutable, and technically difficult or impossible to delete. We do not intentionally store directly identifiable personal information on public blockchains. Only hashes, credential identifiers, wallet addresses, and transaction identifiers may be recorded on-chain.
We use cookies, web beacons, analytics identifiers, and similar technologies for security, fraud prevention, product improvement, and system maintenance. You may refuse or limit them through browser settings, in-app privacy settings, device controls, or DNT signals, though some core features may become unavailable.
We may update this Privacy Policy from time to time. Material changes may be communicated through website notices, application notices, or email notifications where required by law.
If you have questions or concerns, contact us through the channels below.
Name / Department: Leo / Privacy Compliance Team
Position: Chief Privacy Officer (CPO)
Phone: [01080556129]
Email: privacy@autodoc.network
Customer Support and Privacy Team: support@autodoc.network
Domestic Agent: Roy / Shanghai ShanHai YunWo Technology Co., Ltd.
Official X: https://x.com/autodoc487454
Website: autodoc.network
This summary is intended to help present separate consent choices in the AutoDoc user interface.